Quotes Donut - Over the past four decades, much evidence has accumulated suggesting that responsiveness — a software application’s ability to keep up with users and not make them wait — is the most important factor in determining user satisfaction. Not just one of the most important factors - the most important factor.

Over the past four decades, much evidence has accumulated suggesting that respon... - Jeff Johnson - Quotes Donut

Written By Jeff Johnson

Over the past four decades, much evidence has accumulated suggesting that responsiveness — a software application’s ability to keep up with users and not make them wait — is the most important factor in determining user satisfaction. Not just one of the most important factors - the most important factor.

11 Reads • November 18, 2021